Refund policy

Refund Policy

Thank you for shopping with Solstice. Please review this policy before placing your order.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, with any original packaging and tags intact. Proof of purchase may be required.

To request a return, contact us at indritcakrri604@gmail.com with your order number and a description of the reason for the return.

Return Shipping

If your return is approved, we will provide you with instructions for returning the item. Please do not send an item back before receiving return instructions from us.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for the refund to be processed after approval. Your bank or payment provider may require additional time to make the funds available.

Non-Returnable Items

Certain items may not be eligible for return where permitted by applicable law, including items that have been used or opened for hygiene reasons.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us at indritcakrri604@gmail.com as soon as possible with your order number and details of the issue.

Questions

If you have any questions about returns or refunds, contact us at:

indritcakrri604@gmail.com